Get simple answers from the FAQ page
FAQs below is a summary of the general questions about Andea. If your questions are not answered here, please feel free to contact us. In addition, welcome to subscribe to Andea’s youtube channel
1. What is the business model of Andea?
Andea is factory, which has 17 years’ manufacturing experience in metal products.
2. How long I will get feedback from Andea?
You will get a response within 12 hours, except holidays.
3. Does Andea have a professional design team? Can you undertake the design of overall project about office, fitness center, school etc.?
Yes, of course, the designer will give you satisfaction effect pictures according to the actual layout design.
4. How about the other service of Andea?
Andea provides one-stop service from design to inspection, OEM & ODM are available, any your projects, we can help you to design and put into production.
5. How about the trading terms?
A. EXW Unit Price.
B. MOQ: 10 Units.
C. Payment terms: T/T, 30% deposit in advance, delivery against balance.
D. Export port: Huangpu, Yantian, Shekou.
6. Is there any certification for the product?
Product certificate: RoHS, CCC, patents etc.
7. What is the product shipping form?
Pre-assembled and fixed locks are available，or they can be disassembled. But we recommend that you choose the former, because product assembly requires professional steam tools.
8. How about the packing & delivery?
A. Standard packing: PE foam inside, carton box outside.
B. Production Lead Time: 15-30days after receiving the deposit.
C. Delivery time: 50 units will be delivery 25 days, more than this will need to be rearranged.
D. Delivery methods: by ship, by air etc.
E. Provide door-to-door service if necessary.